Sales Process Automation and Custom Software for Manufacturers and Distributors
Sales process automation, and automation development more broadly, means building software and workflows that do the repetitive parts of your daily work, so your team spends time on customers instead of spreadsheets. Ink & Scale designs and builds automation for sales, marketing, operations and reporting, including custom software and integrations between the tools you already use.
A no-cost, 30-minute conversation with the founder. No sales pitch.
Who it is for
Companies where enquiries, samples, quotes and reports are handled by hand across email, messaging apps and spreadsheets, and where things get lost as volume grows.
What we automate
- Sales automation. CRM set-up, lead capture and routing, follow-up reminders, and quote and proposal workflows, so no enquiry goes cold.
- Marketing automation. Email sequences, lead nurturing and campaign tracking that connect marketing activity to enquiries and orders.
- Operations and reporting automation. Internal workflows, dashboards and scheduled reports that replace manual compilation.
- Custom software and integrations. Bespoke tools and connections between your systems and APIs when off-the-shelf software does not fit.
How an automation project runs
We automate a process only after we understand it, because automating a broken process makes it fail faster.
- Map how work moves today and where it stalls.
- Choose the few automations that remove the most friction.
- Build, test with your team, and train them.
- Measure time saved and enquiries followed up, and improve.
Examples by industry
Illustrative examples of what we automate, not client results.
- Pharma: tracking documentation requests and long follow-up cycles.
- Cosmetics and personal care: sample requests and brand enquiries through qualification.
- Specialty chemicals: sample-to-order tracking.
- Distribution: reorder reminders and account-level reporting.
Frequently asked questions
Yes, along with automation and integrations; we recommend off-the-shelf tools first when they fit.
Any CRM, such as Zoho or another you already use, and the other tools your team relies on. If you do not have one, we can set one up, or build a custom CRM around your process.
It depends on scope; we agree a timeline in writing before work starts.
Ink & Scale retains the rights to custom software we build. How you may use it is agreed in writing before work starts.
Project-based work, scoped after a Strategy Call; maintenance is agreed separately. See How we price.
Talk to us about your daily work
A no-cost, 30-minute conversation with the founder. No sales pitch.