Privacy Policy

Ink & Scale Consultants is a hybrid consulting and digital marketing firm registered and operating from Nagpur, Maharashtra, India. We provide business strategy consulting, digital growth services, and industrial print marketing to SMBs and MSMEs across India, the USA, and the UK. Registered Address: Nagpur, Maharashtra, India – 440023 Email: hello@inkandscale.com Phone: +91 9270707349 Website: https://www.inkandscale.com When this policy refers to "we", "us", or "our", it means Ink & Scale Consultants. When it refers to "you" or "your", it means any person who visits our website or engages our services.

We collect information in two ways — information you give us directly, and information collected automatically when you use our website. Information you provide directly: When you fill out our contact form or request a quote, we collect your name, company name, email address, phone number, and the details of your enquiry. This information is provided voluntarily and is used solely to respond to your request and provide our services. Information collected automatically: When you visit our website, we automatically collect certain technical data including your IP address, browser type and version, the pages you visit, the time and date of your visit, and the referring website. This is standard practice for any website and is used for analytics and security purposes. We do not collect sensitive personal data such as financial information, identification numbers, or health-related data through our website.

We use the information we collect for the following purposes: To respond to your enquiries and provide the services you have requested. To communicate with you about your project, proposal, or engagement. To send you information about our services if you have requested it or given your consent. To improve our website, understand how visitors use it, and fix any issues. To comply with our legal obligations under applicable Indian and international law. We do not sell, rent, or trade your personal information to any third party for marketing purposes. We do not use your information for automated decision-making that would have a significant effect on you.

We process your personal data based on the following legal grounds: Contract performance — when you engage us for services, we process your data to fulfil our contractual obligations to you. Legitimate interests — we process certain data to operate our business, improve our services, and protect our legal rights, provided this does not override your rights. Consent — where we rely on your consent to send marketing communications, you may withdraw that consent at any time by contacting us at hello@inkandscale.com. Legal obligation — we may process your data where required by applicable law, including Indian information technology regulations.

Your data is stored on secure servers. We use industry-standard security measures including encryption, access controls, and regular security reviews to protect your information from unauthorised access, alteration, disclosure, or destruction. Our contact forms are processed through Formspree, a third-party form service. Their privacy policy governs how they handle form submissions and can be found at formspree.io/legal/privacy-policy. We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is retained for up to three years from last contact. Client engagement data is retained for up to seven years for legal and accounting compliance. While we take every reasonable precaution, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

We do not share your personal information with third parties except in the following circumstances: Service providers — we work with a small number of trusted third-party providers who help us operate our business, including website hosting, analytics, and communication tools. These providers are contractually bound to handle your data securely and only for the purposes we specify. They are not permitted to use your data for their own purposes. Legal requirements — we may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. Business transfers — if Ink & Scale Consultants undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy. We never sell your personal data.

Ink & Scale Consultants is based in India. If you are accessing our website from the UK, EU, USA, or any other jurisdiction, your information may be transferred to and processed in India. India has data protection laws under the Information Technology Act 2000 and related rules. For transfers from the UK or EU, we rely on appropriate safeguards including standard contractual clauses or your explicit consent where required. By using our website and submitting your information, you acknowledge that your data may be processed in India.

Depending on your location, you may have the following rights regarding your personal data: Right to access — you can request a copy of the personal data we hold about you. Right to correction — you can ask us to correct inaccurate or incomplete data. Right to deletion — you can ask us to delete your personal data, subject to any legal obligations we have to retain it. Right to restrict processing — you can ask us to limit how we use your data in certain circumstances. Right to object — you can object to processing based on our legitimate interests. Right to data portability — you can request your data in a machine-readable format where applicable. Right to withdraw consent — where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal. To exercise any of these rights, please contact us at hello@inkandscale.com. We will respond within 30 days. We may need to verify your identity before processing your request.

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us understand how you use our website. For full details of the cookies we use and how to manage them, please read our Cookie Policy.

Our website may contain links to third-party websites, including our social media profiles on LinkedIn, Instagram, and WhatsApp. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@inkandscale.com and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us: Ink & Scale Consultants Nagpur, Maharashtra, India – 440023 Email: hello@inkandscale.com Phone: +91 9270707349 We take privacy concerns seriously and will respond to your enquiry within 5 business days.